Terms of service

Nordalia is operated by NordiCare (Company Registration Number: 46160282, VAT: DK46160282).

SMS/Phone: +45 66339207

Email: support@nordalia.eu

Address: Etta Camerons Vej 25, 1.th.

2450 Copenhagen SV

Denmark

1. Overview

By accessing our website or purchasing from Nordalia, you agree to these Terms of Service and our Privacy Policy. These terms apply to all users of the site, including browsers, customers, and contributors of content.

Nordalia operates this website and store using Shopify’s platform. Shopify enables the technical operation of the store, but all sales are made directly with Nordalia.

2. Access and Account

You must be at least the age of majority in your country to use our Services. You agree to provide accurate and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

3. Products

We aim to provide accurate product descriptions and images. Colors, materials, or details may vary slightly due to screen settings or manufacturing variations.

All products are subject to availability. We may discontinue or limit products at any time.

4. Orders

Placing an order constitutes an offer to purchase. We may refuse or cancel orders in cases such as suspected fraud, incorrect pricing, or stock issues. If your order is cancelled, you will be notified and refunded.

You agree to provide current and accurate purchase and account information. Purchases must be for personal use and not for resale.

All returns and exchanges follow our Refund Policy.

5. Pricing and Payments

Prices are shown in EUR or DKK depending on your region. Taxes, shipping fees, and any customs charges are calculated at checkout.

We reserve the right to update prices at any time.

Payments are processed securely through Shopify Payments and other approved providers. Your payment information is encrypted and not stored on our servers.

6. Shipping and Delivery

Delivery times are estimates and may vary based on your location and external factors. We are not responsible for delays caused by carriers, customs, or events outside our control.

Once an order is handed to the carrier, risk of loss transfers to the customer.

For full details, see our Shipping Policy.

7. Intellectual Property

All content on our website — including text, images, graphics, logos, and design — is owned by Nordalia or its licensors.

You may use the website for personal, non‑commercial purposes only. You may not reproduce, distribute, modify, or exploit any content without written permission.

Nordalia’s names, logos, and branding are protected trademarks. Shopify’s trademarks belong to Shopify.

8. Third‑Party Tools and Links

We may provide access to third‑party tools or link to third‑party websites. We do not monitor or control these tools or sites and are not responsible for their content or performance.

Your use of third‑party tools or websites is at your own risk.

9. Relationship with Shopify

Nordalia is powered by Shopify, which provides the technical platform for our store. However, all purchases are made directly with Nordalia.

Shopify is not responsible for any aspect of your transactions with us. By using our Services, you release Shopify from any claims related to your purchases.

10. Privacy

Personal information collected through our Services is governed by our Privacy Policy. Because our store is hosted by Shopify, certain data is also processed under Shopify’s Privacy Policy.

By using our Services, you acknowledge that you have reviewed both policies.

11. Feedback

If you submit feedback, reviews, or suggestions, you grant Nordalia a worldwide, royalty‑free license to use and publish that content.

You represent that you own the rights to any feedback you submit and that it does not violate any laws or third‑party rights.

12. Errors and Inaccuracies

Occasionally, information on our website may contain errors or omissions related to product descriptions, pricing, promotions, or availability.

We reserve the right to correct such errors and to update or cancel orders affected by them.

13. Prohibited Uses

You may not use our Services for unlawful or harmful purposes, including:

violating laws or regulations
infringing intellectual property
harassing or harming others
submitting false or misleading information
uploading viruses or malicious code
attempting to interfere with the website’s security or functionality

We may suspend or terminate access for violations of these terms.

14. Termination

We may terminate or restrict access to the Services at any time. You remain responsible for any charges incurred before termination.

Certain sections of these Terms continue to apply after termination.

15. Disclaimer of Warranties

Our Services and products are provided “as is” and “as available.” We do not guarantee uninterrupted, error‑free, or secure operation.

Some jurisdictions do not allow limitations on implied warranties, so these limitations may not apply to you.

16. Limitation of Liability

To the fullest extent permitted by law, Nordalia is not liable for indirect, incidental, or consequential damages arising from your use of our Services or products.

Our total liability is limited to the amount you paid for your order.

17. Indemnification

You agree to indemnify and hold harmless Nordalia, Shopify, and their affiliates from claims arising from your breach of these Terms or your misuse of the Services.

18. Severability

If any part of these Terms is found unenforceable, the remaining provisions remain in effect.

19. Entire Agreement

These Terms, together with our policies, constitute the entire agreement between you and Nordalia.

20. Assignment

You may not assign your rights under these Terms without our consent. We may assign our rights at any time.

21. Governing Law

These Terms are governed by Danish law. Any disputes will be handled by the courts in the jurisdiction where Nordalia is headquartered.

22. Changes to Terms

We may update these Terms at any time. Material changes will be communicated in accordance with applicable law.

Your continued use of the Services constitutes acceptance of the updated Terms.

23. Contact Information

For questions about these Terms of Service, contact us at:

Nordalia

support@nordalia.eu

Etta Camerons Vej 25, 1.th.